Support
We usually reply within 2 business days.
Email us at support@sunnytap.com. Please include the game name, your device (iPhone, Android or Windows) and your friend code (shown in the game under Invite, it starts with FH-). The code helps us find your account.
A purchase didn't arrive
Open the game's Shop and tap Restore purchases. If it's still missing, email us with your receipt from Apple, Google or Microsoft.
Refunds
Purchases are processed by Apple, Google or Microsoft, so refunds are requested from them: Apple, Google Play, Microsoft.
Lost progress
Your progress is saved on your device and backed up to our server automatically. Reinstalling on the same device restores it. Email us with your friend code if it doesn't.